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Shipping Policy

Phoenix Fitness has two categories for shipping. Large Item shipping and Small Item shipping. Large items are shipped from one of our warehouses in Alberta, Canada (Lethbridge and Calgary), while small items are shipped from our distribution centre in Shenzhen, China.

Large Item Shipping

Small Item Shipping

Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. Order processing is done during normal business hours, Monday through Friday. Orders received after 5 p.m. will be processed the following business day. You will receive another notification when your order has shipped.

If you have any further questions, please don't hesitate to contact us at