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Shipping Policy

Phoenix Fitness has two categories for shipping. Large Item shipping and Small Item shipping. We ship from our warehouses in Lethbridge, Alberta.

Shipping Rates

Due to the vast breadth of Canada and the wide variety of product dimensions and weights at Phoenix Fitness, our shipping rates are specific to Product Category. Please follow the links below to explore these costs. We strive to keep the shipping rates current and low-cost. We use Freighcom which works with CanPar, UPS, FedEx and other shipping companies to keep rates competitive. We regularly update our shipping rates when prices change.

Indoor / Outdoor Bike Shipping

Electric Bike Shipping

Electric Scooter Shipping

Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. Order processing is done during normal business hours, Monday through Friday. Orders received after 5 p.m. will be processed the following business day. You will receive another notification when your order has shipped.

If you have any further questions, please don't hesitate to contact us at Returns